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Medical

With our medical plan you can access care in-network or out-of-network. We recommend accessing in-network care whenever possible, as it will be less expensive. The medical plan is administered by Meritain, using the Aetna network. The prescription plan is administered by SmithRx. ​

  • Meritain Health portal user guide
    Click here to learn how to register, print an ID card, view your claims, and much more!
  • Insurance carrier contact information
    Medical: Meritain (using the Aetna network) 1-800-925-2272 www.meritain.com Prescription SmithRx 1-844-454-5201 www.smithrx.com Mail order prescription Amazon Pharmacy (through SmithRx) 1-855-206-3605 www.amazon.com/smithrx Telemedicine Teladoc 1-800-TelaDoc (835-2362) www.teladoc.com/aetna Flexible Spending Account Wex 1-866-451-3399 www.wexinc.com
  • Search for a Medical provider
    Click here and select Aetna Choice POS II (Open Access).
  • Estimate the cost of a service or procedure
    Click here to learn more about the Meritain Cost Estimator Tool.
  • Prescription medicine information through SmithRx
    Covered prescriptions: Click here to determine which medications are covered under your plan and any applicable limitations. Mail order pharmacy information: Click here for enrollment instructions. Other helpful resources from SmithRx, your Prescription provider: Understanding your SmithRx prescription benefits (in English and Spanish) National chain pharmacy listing How to use the SmithRx portal How to set up mail order prescriptions
  • Pay $0 for certain medical procedures with the KISx program
    KISx (pronounced "Kiss") is a new program that allows you to pay $0 out of pocket for over 400 procedures. So rather than paying your normal copay or deductible on a knee replacement, for example, you could now receive it for free! ​ Click here to get a copy of the KISx card. Hang onto it! Whenever you have an upcoming surgery or major imaging procedure, call the phone number on the back of the card to see if it's covered. ​ This benefit is available to you and your dependents, as long as they are covered on our health insurance plan. ​ Talk to a KISx Card Nurse about a procedure: 877-GET-KISX (438-5479)
  • How do I use Telemedicine?
    With Teladoc, you can speak with a U.S. board certified doctor 24/7 by phone or video for many non-emergency illnesses. ​ Phone: 1-800-DOC-CONSULT (362-2667) Web: www.teladoc.com ​ Learn more: ​ Setup your account Print an ID card Download the app: For Apple devices For Android devices
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